Support

Footprints will be shut down

Please note that the OMII-UK Footprints service that collects user support queries will be shut down on 30 June 2010.

Contents

• Help with software
• Emails
• FAQs

Help with software

Further support with our software is provided by the developer or development community associated with the software. See the list below for details.

Software	Support
AHE	NeSCForge support
AVATS	UCL Media Tools group Trac website,, project mailing list, developer mailing list
Diaser	Mailing list
GeodiseLab	Project website and email address
GridSAM	SourceForge site
Grimoires	SourceForge site
NDGS	NDGS Trac website
NGS JSDL Portal	Help website
OGRSH	Email
OGSA-DAI	SourceForge site
OMII-BPEL	Eclipse community forum
SAGA	User mailing list (there is also a developers mailing list)
OSCAR3	SourceForge site
PAG	Mailing lists and bug tracker on project website
RAPID	Support site and mailing list
Taverna Workbench	Various support options on the contacts page
WHIP	Mailing list
Workflow Monitor	Not supported
WSRF::Lite	Forum and bug tracker on CPAN

Emails

Any emails sent to OMII-UK the support, info and publicity addresses will receive an autoresponse which directs to this page. If you have emailed any of these addresses with a query, please follow the instructions below.

Emails to support@omii.ac.uk or info@omii.ac.uk

Support for OMII-UK software is now provided as described in the table above.

Emails to publicity@omii.ac.uk and info@omii.ac.uk

OMII-UK publicity will reduce over 2010. Some work will be continued. Contact s.hettrick at software dot ac dot uk for details.

Emails to omii-newsletter@omii.ac.uk

The OMII-UK newsletter has been incorporated into Software and Research, which is published by the Software Sustainability Institute.